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1. Register in CHOICEConnect

Before using CHOICEConnect for the first time, you must register to use the application. Your User ID will be assigned once you complete the registration process.

Existing Users may register additional people by using the New Users registration process as well.

Begin the registration process by clicking the Employers icon on the right side of the CHOICEConnect sign in screen.

2. Request New Registration

You will be asked if you have an existing CHOICEConnect User ID.

• If you are a new user registering for the first time, click No User ID and then move on to step 3.
• If you choose not to register at this time, click Cancel.
• If you are your main office contact, have an existing User ID, and want to register additional users in your group, enter your User ID and Password and then click Next.
• The Healthcare Registration Summary will display.
• To add a new user, click the button in the column next to the User names, and then click Add User. You will be returned to the screen which allows you to add more users.
• Follow the instructions in step 6 to complete the new user add process

3. Obtain Adobe Acrobat Reader

CHOICEConnect provides many reports to help you manage your healthcare benefits. To view these reports, the Adobe Acrobat Reader must be installed on your computer. The basic version of the program is available to all internet users at no cost.

After you specify that you have No User ID in step 2, you will be taken to the next screen in the registration process. If you need to install Adobe Acrobat Reader, click the icon below on the screen and then follow the Adobe Acrobat Reader instructions to install the program.

Note: Please check with your local system administrator or computer professional if you are not sure whether to download Adobe Acrobat Reader.

4. Select Health Plan

You must specify the health plan for which you are registering. This occurs on the same screen on which you can obtain Adobe Acrobat Reader.

In the Healthcare Employer Registration Participating Health Plans box, click the arrow and select the Colorado Choice/SLVHMO health plan.

When Colorado Choice/SLVHMO appears in the box, click Next. Click Cancel if you want to stop the registration process.

5. Healthcare Employer Registration

Complete the “Healthcare Employer Registration for Colorado Choice/SLVHMO” form. Generally one person is identified as the Main Office Contact and will register all other users in the office. Complete the required fields with the information pertaining to the Main Office Contact person.

Use the scroll bar on the right side of the screen if necessary to view and complete the entire form.

All of the fields on the form except Middle Initial are required fields. Required fields are identified by this symbol:

This table describes the field names and content required in the fields. Additional help for the fields can be accessed by clicking where it is provided on the screen.

• Click Next to save the information and move onto the next screen.
• Failure to complete a required field will result in an Error when you click Next. If this occurs, click Return to previous page, correct the field specified on the error message, and then click Next.
• Click Back or Cancel if you do not want to save the information and leave the registration process.

7. Add Other Users

After the Main Office Contact has been established, additional users may be added.

If you do not want to add other users at this time, click Next.

Note: Additional system users can be added at any time after initial registration for the Main Contact is complete. Section 3 provides instructions on adding new users after the Main Contact person is established in CHOICEConnect.

If you want to add other users at this time, complete the required fields in the User Information section of the Employer Registration form for each user. Click Add to save the information after each user is added.

As each new user is added, the Connect Office User List will display under the Registration form identifying the users already entered. After all additional users have been added, click Next. At any time, click Cancel to clear the screen and return to the Sign In screen.

8. Identify Group Number

After completing the Healthcare Employer Registration for Colorado Choice/SLVHMO screen, you will be asked to identify your entity.

Important: Entities cannot be typed directly into the Current Entity List. You must use your entity (group) number to search for your entity. At this time, a name search is not possible. The entity (group) identification number can be found on any invoice received from Colorado Choice/SLVHMO or you can contact Colorado Choice/SLVHMO directly if necessary. Multiple group numbers may be added.

1. To add an entity, click the drop down arrow and then select Employer Group(s).
2. Enter at least the first number of your entity number.
3. Click Search.
4. Review the Search Results and then click Add next to the entity you want to select; the entity will be added to the Current Entity List.
5. Continue reviewing the search results or conduct another search if necessary to add all the entity numbers you represent.
6. If the wrong name was selected, click the Entity name to highlight it in the Current Entity List and then click Remove. Adding Entities creates your Access List which allows you access to all groups associated with your entity.
7. Click Next when you are finished adding and editing Entities or if you choose not to add entity information at this time.

Note: The entities added to this list will not be finalized until the system adminstrator at Colorado Choice/SLVHMO verifies the entities are appropriate for the User ID. This is an added security measure by Colorado Choice/SLVHMO to ensure confidentiality of patient information.

9. Complete Registration

After the entities have been added, you will be given the opportunity to verify the information and modify any information needed. Click Modify to change either the User Information or the Employer Entity List. Click Remove to remove a user or Entity.

To add a new user at this point, click the button in the column next to the User names, and then click Add User. Follow the instructions in step 6 to complete the Add User process.

If registration in different CHOICEConnect portals is required, click the associated portal option button and then click Continue.

If registration is complete, click the Complete the registration process option button and then click Continue.

The Registration Complete screen will display. At this point, your User ID and the ID of any other people you registered will be displayed but will not be activated until confirmed by Colorado Choice/SLVHMO.

Important: If the Main Office Contact UserID is new, make note of it before you click Finish. You have the option to print one or all of the user agreements for the people registered.

Click Print to print a single agreement or click Print All Agreements to print them all.

Click Finish; the registration confirmation window will display.

After the confirmation is received, click Return to Sign In Page to sign into CHOICEConnect. Enter the Main Office Contact User ID to view registration status.

The Main Office Contact can access the other User profiles for editing while the User ID is in a pending status. The other User IDs will not be available for use by the individuals until they are confirmed by Colorado Choice/SLVHMO System Administrator and activated.

Note: If your User ID is not activated within two (2) business days, contact HealthTrio Customer Service at (877) 814-9909.

10. System Requirements

Welcome to CHOICEConnect, a web-based application which can be accessed through any internet connection using any web browser. The recommended system requirements to run CHOICEConnect are: